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General and Delivery Terms and Conditions

BETEC Beschichtungstechnik GmbH
Industriestraße 6

76344 Eggenstein-Leopoldshafen


  1. All transactions, including arrangements made verbally and on the telephone and those made with our representatives, are only legally binding for us upon receipt of a written confirmation from us.
  2. Prices and delivery dates in our sales documents are non-binding. They are ex-works.
  3. Upon issue of an order, our sales and delivery conditions are deemed accepted by the customer. Any deviating instructions are only binding when confirmed by us in writing.
  4. Our minimum order value is 95€ net. There is an additional charge of 200€ net for colour change on orders under 600€ net.
  5. Invoices are to be paid within 10 days net. Normal bank interest applies in case of default. Cash on delivery automatically applies to customers with no regular business with us.
  6. We reserve the right to grant due dates as well as to calculate any loans. We reserve the right to enforce cash on delivery or advance payment on further orders should the customer fall behind on payments. The customer is bound by the sales contract in any case.
  7. Representatives of our company are only permitted to accept payment with our written consent.
  8. All delivered goods remain our property until payment has been made in full. We reserve the right to ownership of the goods until the balance of account has been confirmed.
  9. Complaints can only be made within 8 days of delivery and can be sent to us free of postal charges. Should we recognise the fault as being on our side, we take the goods back and either provide a replacement or refund the equivalent value at our discretion. No further claims are entitled to be made.  
  10. We accept no repsonsibility whatsoever for goods returned without our consent.  
  11. Extra charges apply for items requiring packaging which deviates from the norm.
  12. Interruptions of operations of any kind, including those of suppliers, exempt us from our delivery conditions for the duration of the interruption. In the case of an act of God, we reserve the right to withdraw from closed contracts either partly or fully. . 
  13. A customer may only withdraw from a contract when the arranged delivery date has been exceeded by more than four weeks and an extension of this date has also passed without delivery of the goods.  
  14. Hanging frames available as required, but remain property of Betec GmbH.
  15. The customer is liable to us for each infringement of third party property rights caused by his order.  
  16. We reserve the right to process all data concerning the customer within the framework of the respective legal regulations.
  17. Only the law of the Federal Republic of Germany is valid, including business conducted with foreign companies or deliveries made abroad. Place of delivery and payment is Eggenstein, Court of Jurisdiction, Karlsruhe.
  18. Should individual terms of these sales and delivery conditions be or become void regardless of reason, the validity of the rest of the conditions remains unaffected.